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Terms & Conditions Policy

Terms & Conditions | Playforex Lifestyle Care
Official Terms & Conditions

Terms &
Conditions

These Terms & Conditions govern your access to and use of the Playforex Lifestyle Care website, products, services and online shopping experience.

Last Updated: September 2026 Applicable in India Secure Shopping

Welcome to PLAYFOREX® Lifestyle Care. These Terms & Conditions ("Terms") govern your access to and use of the Playforex website, products, services and related features. By visiting our website, creating an account, placing an order or otherwise using our services, you acknowledge that you have read, understood and agreed to these Terms.

Please Read Carefully

If you do not agree with any part of these Terms, please do not use the website or place an order through Playforex.

01

Acceptance of Terms

By accessing or using the Playforex website, you agree to comply with these Terms & Conditions and all applicable laws and regulations.

These Terms apply to all visitors, customers, registered users and other individuals who access or interact with the website.

02

Eligibility to Use Our Website

You must be legally capable of entering into a binding agreement under applicable Indian law to place an order through Playforex.

  • You agree to provide accurate information when required.
  • You must not use the website for unlawful or fraudulent purposes.
  • You must not attempt to interfere with the operation or security of the website.
  • You are responsible for ensuring that your use of our services complies with applicable laws.
03

Customer Account & Information

Certain features may require you to provide information such as your name, phone number, email address and delivery details.

  • You are responsible for providing accurate and current information.
  • You should maintain the confidentiality of any account credentials.
  • You must notify us if you believe your account information has been misused.
  • Playforex may restrict or suspend accounts involved in fraudulent, abusive or unlawful activity.
04

Products & Product Information

Playforex Lifestyle Care offers products across fitness, wellness, sports, activewear, accessories, personal care and lifestyle categories.

We make reasonable efforts to ensure that product descriptions, images, specifications and prices displayed on the website are accurate and current.

  • Actual product colour may vary depending on your screen or device.
  • Product packaging or design may change from time to time.
  • Availability of products is subject to stock.
  • Specifications may be updated by manufacturers or suppliers.
05

Orders & Order Acceptance

Submitting an order through the website constitutes an offer to purchase the selected products. An order confirmation does not necessarily guarantee final acceptance of the order.

Playforex reserves the right to cancel or decline an order in circumstances including, but not limited to:

  • Product unavailability or inventory issues.
  • Incorrect product pricing or listing information.
  • Suspicious or potentially fraudulent transactions.
  • Incorrect or incomplete customer information.
  • Delivery limitations or operational restrictions.

If an order is cancelled after payment has been received, the eligible amount will be processed for refund according to the applicable payment and refund process.

06

Pricing, Offers & Promotions

All product prices displayed on the website are subject to change without prior notice.

  • Promotional prices may be available only for a limited period.
  • Discount codes may be subject to specific eligibility conditions.
  • Multiple offers may not always be combined.
  • Promotional offers may be modified, suspended or withdrawn at Playforex's discretion.
Offer Conditions

Any promotional code, discount or special offer is valid only according to the terms specified with that particular promotion.

07

Payments & Transactions

Playforex may provide multiple payment methods through authorised payment service providers.

Online Payments Processed through authorised payment gateways.
Cash on Delivery Available only where offered and subject to eligibility.
Secure Checkout Payment information is handled through secure payment systems.
Order Confirmation Payment confirmation does not override our order acceptance rights.
08

Shipping & Delivery

Playforex aims to provide reliable delivery across serviceable locations in India.

  • Delivery timelines may vary based on location, courier service, product availability and operational conditions.
  • Customers should provide a complete and accurate delivery address.
  • Additional delivery attempts may be subject to courier policies.
  • Delays caused by weather, natural events, logistics disruptions, government restrictions or other circumstances beyond our reasonable control may occur.
  • Risk associated with delivery may be governed by the applicable shipping and order policies.

For detailed delivery information, please refer to the Shipping Policy available on the Playforex website.

09

Returns, Refunds & Exchanges

Returns, refunds and exchanges are governed by Playforex's applicable Refund & Returns Policy.

  • Eligibility may depend on the product category and condition.
  • Products may need to remain unused and in their original condition.
  • Certain products may not be eligible for return due to hygiene, safety or product-specific considerations.
  • Refund timelines may depend on the payment method and banking or payment gateway processing times.
Important

Please review the applicable Refund & Returns Policy before placing an order.

10

Privacy & Customer Data

Your privacy is important to us. Information collected through the website may be processed for purposes including order fulfilment, customer support, payment processing, delivery, fraud prevention, service improvement and lawful business operations.

Our handling of personal information is further explained in the Playforex Privacy Policy.

11

Intellectual Property

All website content, including but not limited to logos, trademarks, brand names, product descriptions, graphics, photographs, icons, design elements, layouts, text and other materials, may be owned by or licensed to Playforex Lifestyle Care or its respective content providers.

  • You may not reproduce website content without prior written permission.
  • You may not use the Playforex name or branding in a misleading manner.
  • Unauthorised copying, modification or commercial use is prohibited.
12

Website Use & Prohibited Activities

You agree not to misuse the website or attempt to compromise its availability, security or functionality.

  • Attempting unauthorised access to website systems.
  • Introducing malicious software, harmful code or automated attacks.
  • Using bots or automated methods to collect website data without permission.
  • Submitting false, misleading or fraudulent information.
  • Using the website for unlawful commercial or fraudulent activities.
13

Third-Party Services & Links

The website may contain integrations, payment gateways, logistics services, communication services or links operated by third parties.

Playforex is not responsible for the independent policies, availability or practices of third-party websites or services. Users should review the applicable third-party terms before using such services.

14

Limitation of Liability

To the extent permitted by applicable law, Playforex Lifestyle Care shall not be responsible for indirect, incidental, special or consequential losses arising from the use of the website or services.

Nothing in these Terms is intended to exclude or limit any liability that cannot lawfully be excluded or limited under applicable law.

15

Product Use & Customer Responsibility

Customers are responsible for reading product descriptions, instructions, warnings and usage information supplied with the product before use.

Products should be used only for their intended purpose and in accordance with applicable manufacturer instructions.

If a product requires professional advice, customers should obtain appropriate professional guidance before use.

16

Force Majeure

Playforex shall not be considered in breach of these Terms where performance is delayed or prevented by circumstances beyond its reasonable control.

Such circumstances may include natural disasters, extreme weather, government restrictions, strikes, transportation disruptions, internet or telecommunications failures, supply interruptions, public emergencies or other unforeseen events.

17

Suspension or Termination

Playforex may suspend or restrict access to the website where necessary to protect the website, customers, business operations or legal interests.

Fraudulent, abusive, unlawful or harmful use may result in termination or restriction of access without prejudice to any other rights available under applicable law.

18

Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute arising from or relating to these Terms, subject to applicable law, shall be addressed through the appropriate legal forum having jurisdiction.

19

Changes to These Terms

Playforex may update or modify these Terms from time to time to reflect changes in our services, business practices, technology or applicable legal requirements.

The updated version will become effective when published on the website unless otherwise stated.

We encourage customers to periodically review this page for the latest version.

20

Severability

If any provision of these Terms is found to be invalid or unenforceable under applicable law, the remaining provisions shall continue to remain effective to the extent permitted by law.

Questions About Our Terms?

If you have any questions regarding these Terms & Conditions, orders, products, payments or website usage, please contact Playforex Lifestyle Care.