When you use our website or purchase from Playforex, we may collect information that is necessary to provide you with a smooth, secure and reliable shopping experience.

• Name and contact details such as mobile number, email address and communication preferences.
• Billing, shipping and delivery information required to process your order.
• Account information when you create or manage an account on our website.
• Order history, transaction information and customer service interactions.
• Website usage information such as browser type, device information, pages visited and interaction data.

We use collected information only for legitimate business, operational and customer-service purposes.

• To process and fulfil your orders.
• To arrange shipping, delivery and order tracking.
• To communicate with you regarding your orders, enquiries and support requests.
• To improve our website, products, services and customer experience.
• To detect, prevent and address fraudulent, suspicious or unauthorised activity.
• To send promotional communications where permitted and where you have provided appropriate consent.

Playforex may use cookies and similar technologies to remember preferences, understand website usage and improve functionality and performance.

Cookies may also help us understand how visitors interact with our website and enable relevant website features.

Payments made through Playforex are processed using appropriate payment infrastructure and security measures. We do not intend to store complete card or sensitive payment credentials on our own systems when such information is handled directly by authorised payment service providers.

Playforex does not sell your personal information as a commercial product. Information may be shared only when reasonably necessary to operate our business or provide requested services.

• Delivery and logistics partners for order fulfilment.
• Payment service providers for processing transactions.
• Technology and service providers supporting our website and business operations.
• Government, regulatory or legal authorities where disclosure is required by applicable law.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfilment, customer support, legal, accounting and regulatory requirements.

When information is no longer required, it may be deleted, anonymised or securely disposed of where appropriate.

We use reasonable technical, administrative and organisational safeguards designed to protect your information from unauthorised access, alteration, disclosure or destruction.

Our website may use third-party services for payments, analytics, communications, logistics, hosting, advertising or other business functions.

These third parties may process information according to their own privacy policies and applicable terms.

With your permission or where otherwise permitted by applicable law, Playforex may send you information about new products, special offers, promotions and lifestyle updates.

You may opt out of promotional communications by using the unsubscribe option included in marketing messages or by contacting us.

Our website is not intended to knowingly collect personal information from children where such collection is restricted by applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review and take appropriate action.

Depending on applicable law, you may have rights regarding your personal information, including the ability to request access, correction, updating or deletion of certain information.

Requests may be subject to reasonable verification and applicable legal or operational requirements.

Playforex may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or applicable legal requirements.

Any updated version will be published on this page with the revised effective or update date.