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Payment Policy

Last Updated: July 2026

Overview

Thank you for choosing PLAYFOREX® Lifestyle Care.

At PLAYFOREX®, we are committed to providing a safe, secure, and seamless payment experience. Every transaction made on our website is protected through trusted payment gateways and industry-standard security protocols to ensure the confidentiality of your payment information.

By placing an order on our website, you agree to the terms outlined in this Payment Policy.

Accepted Payment Methods

We currently accept the following payment methods across India:

  • UPI (Google Pay, PhonePe, Paytm & Supported UPI Apps)
  • Credit Cards (Visa, Mastercard & RuPay)
  • Debit Cards
  • Net Banking
  • Digital Wallets (where available)
  • Cash on Delivery (COD) on eligible PIN codes

Available payment options may vary depending on your location, order value, and payment gateway availability.

Payment Security

Your payment security is our highest priority.

All online payments are processed through secure, PCI-DSS compliant payment gateways using SSL (Secure Socket Layer) encryption.

For your safety, PLAYFOREX® does not store your debit card, credit card, CVV, UPI PIN, OTP, or banking credentials on its servers.

Payment Confirmation

Once your payment has been successfully processed:

  • Your order will be confirmed automatically.
  • A confirmation email and/or SMS will be sent to your registered email address or mobile number.
  • Payment confirmation may take a few minutes depending on your bank or payment provider.

If your payment is declined or cannot be authorized, the order may remain pending or be automatically cancelled.

Billing Information

Customers are responsible for providing accurate and complete billing information while placing an order.

Incorrect billing details may result in payment verification delays, order cancellation, or dispatch delays.

PLAYFOREX® reserves the right to verify billing information and refuse or cancel any order suspected of fraud, unauthorized payment activity, or policy violations.

Currency

All transactions on the PLAYFOREX® website are processed in Indian Rupees (INR).

Applicable taxes are included or displayed separately during checkout, as required under Indian law.

Cash on Delivery (COD)

PLAYFOREX® offers Cash on Delivery (COD) on selected PIN codes across India.

Please note:

  • COD availability depends on your delivery location.
  • Customers are requested to keep the exact payment amount ready at the time of delivery.
  • Additional COD charges, if applicable, will be displayed during checkout.

To maintain smooth operations and reduce fraudulent orders, PLAYFOREX® reserves the right to restrict or disable COD services for:

  • High-value orders
  • Certain delivery locations
  • Customers with repeated order refusals
  • Customers with excessive Return-to-Origin (RTO) history
  • Any suspicious or fraudulent activity

Failed Transactions

If your payment fails but the amount has been debited from your account, it is generally reversed automatically by your bank or payment service provider within 5–7 business days.

If the amount is not reversed within the expected timeframe, please contact your bank first. If you still require assistance, our Customer Support Team will be happy to help.

Refund Processing

Approved refunds will be credited to the original payment method used while placing the order.

Refund processing generally takes 5–7 business days, depending on your bank or payment service provider.

For complete details, please refer to our Return & Refund Policy.

Fraud Prevention

To protect our customers and business, PLAYFOREX® may verify payment information before processing an order.

Orders suspected of fraud, unauthorized transactions, misuse of promotional offers, or violations of our policies may be cancelled without prior notice.

Payment Disputes

If you believe you have been charged incorrectly or have any payment-related concerns, please contact our Customer Support Team within 7 days of the transaction.

We will investigate your request and provide an appropriate resolution as quickly as possible.

Payment Gateway Availability

PLAYFOREX® works with trusted third-party payment service providers.

In rare cases, certain payment methods may be temporarily unavailable due to maintenance, banking issues, or technical reasons beyond our control.

Contact Us

For any payment-related assistance, please contact us:

PLAYFOREX® Lifestyle Care

Email: support@playforcex.in

Phone: +919129302380

Customer Support Hours: Monday – Saturday | 10:00 AM – 6:00 PM (IST)

Our Commitment

At PLAYFOREX®, we are committed to providing:

  • Secure Online Payments
  • Trusted Payment Gateways
  • Safe & Encrypted Transactions
  • Transparent Billing
  • Fast Refund Processing
  • Reliable Customer Support
  • Complete Customer Privacy

Thank you for choosing PLAYFOREX® Lifestyle Care. We appreciate your trust and look forward to serving you.